Privacy Policy
Last updated: May 21, 2026
Snapflow Labs ("we", "our", "us") operates the snapflow.design website. This policy describes what information we collect, how we use it, and your rights regarding it.
1. Information We Collect
Information You Provide
When you submit our contact form ("Explore the Fit"), we collect: first name, last name, email, role, company, and urgency level. This data is stored in our database (Supabase) to manage your inquiry.
If you sign up for our pricing waitlist, we collect your email and role. These are stored separately to notify you when the product becomes available.
Automatically Collected Information
We use two analytics services:
- Google Analytics 4, collects anonymized site usage data (pages visited, device, browser, country). GA4 sets first-party cookies (_ga, _gid) on your browser.
- Plausible Analytics, a privacy-friendly web analytics service that does not use cookies and does not collect personally identifiable information.
2. How We Use Your Information
We use collected information to: respond to your inquiries and schedule meetings, improve our website and user experience, send you product availability updates (only if you joined the waitlist), and analyze site usage in aggregate.
3. Third-Party Services
We use the following third-party services that may process your information:
- Supabase, form data storage
- Google Analytics, web analytics
- Plausible, web analytics (cookieless)
- Cal.com, meeting scheduling (when you click a booking link)
- Vercel, website hosting
4. Cookies
Our site uses minimal cookies. Google Analytics sets first-party cookies (_ga, _gid) to distinguish users. We do not use advertising or third-party tracking cookies.
5. Data Retention
We retain contact form data for as long as necessary to manage the business relationship. Analytics data is retained per each provider's policies (Google Analytics: 14 months; Plausible: indefinitely in aggregate).
6. Your Rights
You may request access, correction, or deletion of your personal data at any time by emailing sebas@snapflowlabs.com. We will respond within 30 days.
7. Changes to This Policy
We may update this policy from time to time. We will post any changes on this page with a revised update date.
8. Contact
If you have questions about this policy, contact us at sebas@snapflowlabs.com.
Snapflow Labs · Santiago, Chile